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Greencroft South Medical Group
Greencroft Wynd Annan Dumfriesshire DG12 6GS
Tel: 01461 202244
Fax: 01461 205401
Out of Hours: 111
If you have coronavirus related symptoms but are well and managing, please self-isolate in line with national guidance. We will not be testing for covid-19 even if you have symptoms.

Confidentiality

Under the Data Protection Act 1998 you have the right to know who holds personal information about you.
Your personal health information is kept in records at the surgery. It is written on paper and also held on computer. Our staff have a legal duty to keep information about you confidential. We will not give information about you to organisations such as benefit agencies, employers and insurance companies without your permission.

However, your information may be shared with others if your GP refers you to hospital or if you require a visit from a District Nurse or Health Visitor. It may also be shared when we have a duty of care to others e.g. in child protection cases.

As a carer for a disabled person your consent is required in order for your details to be forwarded to the S.W Dept.

Anonymised information may be given to the NHS or local Health Board to help them improve the general public health and NHS services, e.g planning diabetic services.

If you are concerned regarding issues relating to confidentiality or if you wish to see the information which the practice holds for you then please make an appointment with our Practice Manager to discuss it further.

GDPR

On the 25th May 2018 the new General Data Protection Regulation (GDPR) came into force, replacing the current Data Protection Act (1998).

Further information on the changes under the new act can be found at https://ico.org.uk .

In compliance with the new GDPR we have created a privacy notice.   The GDPR patient notice explains to patients the types of information we hold about them and how we collect and process it.

Please note:
We will shortly be introducing a texting service for our patients. This will include:

  • appointment reminders,

  • health campaigns such as flu or other clinics.

Under the terms of the GDPR we require to have explicit consent from patients that they wish to receive these texts.   As such we will send out a text to the mobile numbers we hold asking for consent to receive these texts. 

You can opt in to receiving texts at any time. Similarly you can opt out of receiving texts at any time.

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