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Greencroft South Medical Group
Greencroft Wynd Annan Dumfriesshire DG12 6GS
Tel: 01461 202244
Fax: 01461 205401
Out of Hours: 111
If you have coronavirus related symptoms but are well and managing, please self-isolate in line with national guidance. We will not be testing for covid-19 even if you have symptoms.

Attend Anywhere - Video Consulations

When indicated to do so, you can attend your
consultation online via a video call.

Video calling is as convenient as a phone call, with
the added value of face-to-face communication.

It can save you time and money, and brings your
care closer to home.

Where do I go to attend my appointment?
Go to:

Instead of travelling to your appointment, you enter the clinic’s online waiting area. The health service is notified when you arrive, and your clinician will join you when ready.

There is no need to create an account.

No information you enter is stored.

What do I need to make a video call?
 - A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call
- A private, well-lit area where you will not be disturbed during the consultation.

One of these:
- Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone
- Safari web browser on an Apple iMac, MacBook, iPad, or iPhone

- Web-camera, speakers and microphone already built into laptops or mobile devices

Is it secure?
Video calls are secure; your privacy is protected.
You have your own private video room that only authorised clinicians can enter.

How much internet data will I use?
You don’t use any data while waiting for a clinician to join you. A video call uses a similar amount of data
to Skype® or FaceTime®.

How much does a video call cost?
The video call is free (except for your internet usage).
Smartphone and tablet users. If you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.

What do I do if something is not working?



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